How we work

You run the work. We carry everything around it.

A dedicated professional in the Philippines, managed by you and working your hours. We recruit them, carry recruitment, HR, payroll and compliance through our employer of record, provide the workplace, and give you one customer success manager for everything else.

A customer success manager on a client call in a Manila office

What moves to us. What stays with you.

The split is the same for a single bookkeeper, a paralegal and a forty-seat team. You keep control of the work; we take the overhead of employing and supporting the person.

Moves to us

Recruitment and screening against your role profile

Recruitment, HR, payroll and compliance, handled by ShiftSixOS through its employer of record

The device, managed security and the 24x7 IT helpdesk

For office and flexi setups, the desk, the building and the connection

Leave, payroll queries and new searches

A dedicated customer success manager on your hours, with US-based leadership accountable for the account

Stays with you

The work: priorities, direction, review and the standard

Your tools, logins, permissions and data

Who the person is: you interview and choose

What the person earns: you approve the salary in writing

The decision on headcount: add a seat, or reduce on 30 days' written notice

From first call to day one.

You see who we would place and what it costs before anything is signed.

01

Consultation

Tell us the role, or bring us your roster. We show you the cost on three lines.

02

Role profile

We write it with you: the work, the hours, the tools and the standard. You approve it before we search.

03

Search and screening

Screened for the role, English fluency, US business process and the tools you use. References checked.

04

You choose

You interview and decide, and approve the salary in writing before the offer goes out.

05

Day one

Contract, induction into our HR, payroll and IT, a managed device, and access to your systems on the permissions you set.

After day one.

The person works for you. Everything around them runs through one customer success manager in Manila, on your hours, with US-based leadership accountable for the account.

One invoice, three lines

A monthly invoice in US dollars with the administration fee, the managed services fee and employment costs at cost, plus the payroll report behind it.

Leave and payroll

Leave, statutory benefits, 13th month pay and payroll questions are handled for you, so the person's day stays on your work.

Equipment and IT

Device issues, replacements and security updates go to the 24x7 IT helpdesk, not to you.

Growing or reducing

Add a seat and we run the next search to the same standard. Reduce on 30 days' written notice. If a new hire leaves within 180 days, the new search is at no charge.

Compliance and infrastructure

Built to the standard our law firm clients required first.

We started in legal staffing, where confidentiality is not optional, and every client now gets the same environment, vetting and access controls. Recruitment, HR, payroll and compliance are handled by ShiftSixOS through its employer of record.

ISO 27001 / ISO 9001 / SOC 2 Type 2 certified

Aligned with ABA Opinion 08-451

For law firms, supervision and ethical obligations remain with the firm and its counsel.

Grade A building

PEZA-compliant, 24/7 access, backup generator, climate control, kitchen and staff cafe.

Physical security

24x7 on-site security guards and CCTV coverage.

Managed devices

Lenovo i5 micro-PC, 16GB RAM, Windows 11 or newer; Active Directory and Microsoft Intune on every machine; dual monitors in the office, single at home.

24x7 IT helpdesk

Support on your hours and theirs, with UPS protection on every workstation.

Redundant fiber

More than one connection into the building, so one outage does not stop the work.

Meeting rooms

Video-conferencing rooms for client calls, training and reviews.

Questions about how it works

Who manages the person?

You do. You set priorities, direct the work and review output, as you would with anyone on your team. We handle employment, payroll, leave, equipment and IT.

Who employs the person?

Recruitment, HR, payroll and compliance are handled by ShiftSixOS through its employer of record.

What hours do they work?

Yours. The role profile sets the schedule and the person is hired for it. Your customer success manager works the same hours.

Can we transfer a team we already have?

Yes. We map each person's current terms, move them onto employment through our employer of record and guide you on the options for each person before anything changes. There is no recruitment fee for staff you transfer.

What if it does not work out?

If a new hire resigns or is let go within 180 days, we run a new search at no charge. To close a seat, give 30 days' written notice. There is no fixed term.

Tell us the role, or bring us your roster.

You see who we would place and what it costs before you commit. No fee until you have said yes to a person.

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